Coverart for item
The Resource Reference and information services in the 21st century : an introduction, Kay Ann Cassell and Uma Hiremath

Reference and information services in the 21st century : an introduction, Kay Ann Cassell and Uma Hiremath

Label
Reference and information services in the 21st century : an introduction
Title
Reference and information services in the 21st century
Title remainder
an introduction
Statement of responsibility
Kay Ann Cassell and Uma Hiremath
Creator
Contributor
Subject
Genre
Language
eng
http://library.link/vocab/creatorName
Cassell, Kay Ann
Dewey number
025.5/24
Illustrations
illustrations
Index
index present
Literary form
non fiction
Nature of contents
bibliography
http://library.link/vocab/relatedWorkOrContributorName
Hiremath, Uma
http://library.link/vocab/subjectName
  • Reference services (Libraries)
  • Electronic reference services (Libraries)
  • Reference books
  • Electronic reference sources
Label
Reference and information services in the 21st century : an introduction, Kay Ann Cassell and Uma Hiremath
Instantiates
Publication
Bibliography note
Includes bibliographical references and indexes
Contents
Introducing reference and information service -- Determining the question : in-person, telephone, and virtual reference interviews -- Finding the answer : basic search techniques -- Answering questions about books, magazines, newspapers, libraries and publishing, and bibliographic networks : bibliographic resources -- Answering questions about anything and everything : encyclopedias -- Answering questions that require handy facts : ready reference sources -- Answering questions about words : dictionaries -- Answering questions about events and issues, past and present : indexes and full-text databases -- Answering questions about health, law, and business : special guidelines and sources -- Answering questions about geography, countries, and travel : atlases, gazetteers, maps, geographic information systems, and travel guides -- Answering questions about the lives of people : biographical information sources -- Answering questions about governments : government information sources -- When and how to use the Internet as a reference tool -- Reader's advisory work / Mary K. Chelton -- Reference work with children and young adults / Mary K. Chelton -- Information literacy in the reference department -- Selecting and evaluating reference materials -- Managing reference departments -- Assessing and improving reference services -- Reference 2.0 -- The future of information service
Control code
ocn709408043
Dimensions
23 cm.
Edition
2nd ed. rev.
Extent
xvii, 461 p.
Isbn
9781555707408
Isbn Type
(pbk. : alk. paper)
Lccn
2011012592
Other physical details
ill.
System control number
(OCoLC)709408043
Label
Reference and information services in the 21st century : an introduction, Kay Ann Cassell and Uma Hiremath
Publication
Bibliography note
Includes bibliographical references and indexes
Contents
Introducing reference and information service -- Determining the question : in-person, telephone, and virtual reference interviews -- Finding the answer : basic search techniques -- Answering questions about books, magazines, newspapers, libraries and publishing, and bibliographic networks : bibliographic resources -- Answering questions about anything and everything : encyclopedias -- Answering questions that require handy facts : ready reference sources -- Answering questions about words : dictionaries -- Answering questions about events and issues, past and present : indexes and full-text databases -- Answering questions about health, law, and business : special guidelines and sources -- Answering questions about geography, countries, and travel : atlases, gazetteers, maps, geographic information systems, and travel guides -- Answering questions about the lives of people : biographical information sources -- Answering questions about governments : government information sources -- When and how to use the Internet as a reference tool -- Reader's advisory work / Mary K. Chelton -- Reference work with children and young adults / Mary K. Chelton -- Information literacy in the reference department -- Selecting and evaluating reference materials -- Managing reference departments -- Assessing and improving reference services -- Reference 2.0 -- The future of information service
Control code
ocn709408043
Dimensions
23 cm.
Edition
2nd ed. rev.
Extent
xvii, 461 p.
Isbn
9781555707408
Isbn Type
(pbk. : alk. paper)
Lccn
2011012592
Other physical details
ill.
System control number
(OCoLC)709408043

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