Coverart for item
The Resource Useful, usable, desirable : applying user experience design to your library, Aaron Schmidt and Amanda Etches

Useful, usable, desirable : applying user experience design to your library, Aaron Schmidt and Amanda Etches

Label
Useful, usable, desirable : applying user experience design to your library
Title
Useful, usable, desirable
Title remainder
applying user experience design to your library
Statement of responsibility
Aaron Schmidt and Amanda Etches
Title variation
Improving your library with user experience design
Creator
Contributor
Author
Subject
Language
eng
Summary
"Every decision you make affects how people experience your library. Aaron Schmidt and Amanda Etches count some 19 touchpoints--website, email, furniture, parking lot, events, newsletters, to name a few. Three elements are to be useful, useable, and desirable. Like three legs of a stool, missing any one will take you down. This book looks at the major checkpoints for user experience in a library, offering guidance on every facet, why it's important and how to assess your library's current status"--
Assigning source
Provided by publisher
Cataloging source
DLC
http://library.link/vocab/creatorDate
1978-
http://library.link/vocab/creatorName
Schmidt, Aaron
Dewey number
025.1
Illustrations
illustrations
Index
index present
Literary form
non fiction
Nature of contents
bibliography
http://library.link/vocab/relatedWorkOrContributorDate
1975-
http://library.link/vocab/relatedWorkOrContributorName
Etches, Amanda
http://library.link/vocab/subjectName
  • Library administration
  • Public services (Libraries)
  • Information services
  • User-centered system design
  • Library planning
  • Information services
  • Library administration
  • Library planning
  • Public services (Libraries)
  • User-centered system design
Label
Useful, usable, desirable : applying user experience design to your library, Aaron Schmidt and Amanda Etches
Instantiates
Publication
Note
For more information on digital formats, visit the ALA Store at alastore.ala.org and select eEditions
Bibliography note
Includes bibliographical references and index
Carrier category
volume
Carrier category code
  • nc
Carrier MARC source
rdacarrier
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Contents
Introducing library user experience -- User research techniques in this book -- Physical space -- Service points -- Policies and customer service -- Signage and wayfinding -- Online presence -- Using the library -- Wrapping up : philosophy, process, and culture
Control code
ocn878812623
Dimensions
23 cm
Edition
First edition.
Extent
viii, 168 pages
Isbn
9780838912263
Lccn
2014005004
Media category
unmediated
Media MARC source
rdamedia
Media type code
  • n
Other physical details
illustrations
System control number
(OCoLC)878812623
Label
Useful, usable, desirable : applying user experience design to your library, Aaron Schmidt and Amanda Etches
Publication
Note
For more information on digital formats, visit the ALA Store at alastore.ala.org and select eEditions
Bibliography note
Includes bibliographical references and index
Carrier category
volume
Carrier category code
  • nc
Carrier MARC source
rdacarrier
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Contents
Introducing library user experience -- User research techniques in this book -- Physical space -- Service points -- Policies and customer service -- Signage and wayfinding -- Online presence -- Using the library -- Wrapping up : philosophy, process, and culture
Control code
ocn878812623
Dimensions
23 cm
Edition
First edition.
Extent
viii, 168 pages
Isbn
9780838912263
Lccn
2014005004
Media category
unmediated
Media MARC source
rdamedia
Media type code
  • n
Other physical details
illustrations
System control number
(OCoLC)878812623

Library Locations

    • Mid-York Library SystemBorrow it
      1600 Lincoln Avenue, Utica, NY, 13502, US
      43.0941271 -75.2571873
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